Microsoft Dynamics 365 Business Central Training Course
Microsoft Dynamics 365 Business Central is an all-in-one business management solution designed for small to medium-sized businesses. It helps companies streamline operations across finance, sales, service, and supply chain processes. Business Central enables users to make smarter decisions with real-time insights and powerful reporting tools. Its seamless integration with Microsoft 365 and other Dynamics applications improves productivity and collaboration. The platform is cloud-based, secure, and scalable, making it ideal for growing businesses. Features include financial management, inventory control, project management, customer relationship management (CRM), and human resources support. With an intuitive interface and automation capabilities, Business Central reduces manual tasks and enhances business efficiency. It also supports customizations and extensions, allowing organizations to tailor the solution to their unique needs. Whether you’re upgrading from legacy systems or starting fresh, Dynamics 365 Business Central provides a modern, flexible, and cost-effective ERP solution to drive business success.
What is Dynamics 365 CRM?
Microsoft Dynamics 365 Business Central Training Course(Customer Relationship Management) is a suite of intelligent business applications developed by Microsoft to help organizations manage and improve customer relationships, streamline sales, enhance customer service, and automate marketing efforts. It is a part of the broader Microsoft Dynamics 365 platform.
Key Components of Dynamics 365 CRM:
Sales – Helps sales teams track leads, manage opportunities, forecast revenue, and close deals faster with real-time data and AI-powered insights.
Customer Service – Provides tools to deliver exceptional customer support through multiple channels (phone, chat, email, etc.) with features like case management, knowledge base, and service level agreements (SLAs).
Marketing – Enables marketing teams to run targeted campaigns, nurture leads, and measure performance with tools like customer journeys, email marketing, and segmentation.
Field Service – Optimizes field operations by managing work orders, scheduling technicians, and ensuring first-time fix rates.
Customer Insights – Consolidates customer data from various sources to create a unified view and provide actionable insights.

What is Microsoft Dynamics 365 Business Central?
Think of Business Central 365 Training as the command center of your business operations. This ERP system serves as the single source of truth for all your financial, inventory, and project management needs.
Top Features of Microsoft Dynamics 365 Business Central Training Course
Financial Management
Manages general ledger, accounts payable/receivable, budgeting, cash flow, and fixed assets with real-time reporting and analysis.Inventory Management
Tracks inventory levels, movements, and valuation while enabling automated stock replenishment and warehouse operations.Sales & Marketing
Helps manage customer data, sales orders, quotes, and marketing campaigns with full visibility into the sales cycle.Purchasing & Vendor Management
Streamlines procurement by handling purchase orders, vendor information, and payment processing.Project Management
Allows planning, budgeting, resource tracking, and performance monitoring for internal or customer-facing projects.Manufacturing
Supports production orders, bills of materials (BOM), capacity planning, and shop floor control for manufacturing operations.Reporting & Analytics
Provides built-in reports, dashboards, and integration with Power BI to deliver business insights for informed decisions.Multi-Currency & Multi-Company Support
Enables global business operations with support for different currencies, languages, and consolidated reporting.Microsoft 365 Integration
Seamlessly connects with Excel, Outlook, Word, and Teams for increased productivity and smoother workflows.Cloud-Based Access
Accessible anytime, anywhere via web or mobile devices with automatic updates and minimal IT maintenance.Security & Compliance
Offers role-based security, data encryption, and compliance with global standards like GDPR.Customization & Extensibility
Easily tailored to specific business needs using low-code tools like Power Apps and extensions from Microsoft AppSource.

Who Can Learn Microsoft Dynamics 365 Business Central Training Course
This course is suitable for a wide range of learners, from fresh graduates to working professionals. Whether you’re involved in accounting, managing business operations, or planning to move into ERP consulting, this training can help you understand and use Business Central 365 Training effectively.
Ideal Learners for This Course:
- Finance and Accounting Professionals:
Those who manage daily financial transactions, budgeting, or reporting and want to work with a modern ERP system. - ERP Functional Consultants:
Professionals involved in implementing or managing ERP software for clients or internal use. - Business Owners & Managers:
Individuals running small to medium-sized businesses who want to automate operations and improve business insights. - Supply Chain & Operations Staff:
Professionals working in inventory, procurement, or warehouse management who want to enhance efficiency. - Students & Graduates (Commerce, Finance, MBA, IT):
Freshers or aspiring ERP professionals aiming to gain practical skills and boost their career prospects. - IT Professionals:
Those involved in ERP support, system administration, or integrations who want to deepen their Business Central knowledge.
Microsoft Dynamics 365 Business Central Training Course – Course Curriculum
Understand the concept of ERP and why it is important for businesses
Overview of Microsoft Dynamics 365 and its product family
Introduction to Business Central’s key features and modules
Understanding cloud vs on-premise deployment options
Navigating the user interface and dashboard
Working with Role Centers and their customization
Learning how to personalize fields, pages, and layouts
Creating and managing companies within Business Central
Setup of chart of accounts and general ledger
Configuring accounting periods and fiscal year settings
Working with journal entries and recurring journals
Managing customer and vendor ledgers
Processing payments, receipts, and bank reconciliation
Budget creation and variance analysis
Setting up dimensions for financial reporting
Fixed asset setup, depreciation, and disposal
Creating and managing customer records
Setting up sales prices, discounts, and payment terms
Creating sales quotes and converting them to orders
Processing sales shipments and invoicing
Handling sales returns and issuing credit memos
Viewing customer balances and aging reports
Using customer templates for quick data entry
Managing interactions and tracking communication history
Creating vendor records with payment and delivery terms
Managing purchase quotes, orders, and invoices
Receiving goods and posting purchase receipts
Managing purchase returns and credit memos
Vendor payment processing and bank transactions
Creating approval workflows for purchase documents
Setting up vendor price lists and discount terms
Viewing purchase statistics and vendor history
Creating item cards with unit of measure and categories
Tracking inventory levels across multiple locations
Posting inventory adjustments and transfers
Working with stock keeping units (SKU)
Managing serial numbers and lot tracking
Configuring reorder points and safety stock levels
Setting up bins and warehouse locations
Viewing item ledger entries and inventory valuation
Creating job cards and defining job tasks
Assigning resources and planning costs
Posting time sheets and job journal entries
Monitoring job status and progress updates
Invoicing jobs based on completed tasks or fixed billing
Tracking job budgets vs. actual costs
Viewing detailed job ledger entries
Setting up job-specific pricing and discounts
Setting up item BOMs (Bill of Materials)
Defining routings and production steps
Creating production orders and managing status
Posting consumption and output of items
Handling scrap, rework, and production variances
Scheduling production based on capacity constraints
Managing subcontracts in the production process
Tracking production costs and performance
Using standard reports and financial statements
Creating account schedules and column layouts
Generating customer and vendor reports
Setting up and analyzing with dimensions
Integrating with Power BI for real-time dashboards
Exporting reports to Excel or PDF
Customizing report layouts using Word and RDLC
Creating saved views and filtered lists for analysis
Linking Business Central with Microsoft Outlook
Working with Excel for data analysis and entry
Setting up Teams integration for collaboration
Using Power Automate to create approval workflows
Creating custom apps with Power Apps
Accessing AppSource for third-party extensions
Enabling APIs for external system integration
Configuring web services for system-to-system data exchange
Setting up user accounts and assigning roles
Configuring permission sets and access control
Creating new companies and managing multiple entities
Enabling audit trails and tracking changes
Performing data backup and restore operations
Managing data privacy and GDPR compliance
Using change logs for audit and compliance
Monitoring system performance and background sessions
Benefits of Microsoft Dynamics 365 Business Central Training Course
All-in-One Business Solution
Business Central combines finance, sales, inventory, purchasing, and project management in one platform, reducing the need for multiple software systems.Improved Financial Visibility
Real-time dashboards and reporting tools help businesses make informed financial decisions with up-to-date insights on cash flow, budgets, and performance.Streamlined Operations
Automates everyday tasks like invoicing, inventory tracking, and order processing, saving time and reducing manual errors.Cloud-Based Accessibility
Access your data and processes anytime, anywhere, on any device. Ideal for remote teams and growing businesses.Seamless Microsoft Integration
Works perfectly with Microsoft Outlook, Excel, Teams, and Word—making it easy to handle tasks directly from familiar applications.Scalable and Flexible
Suitable for small businesses with a few users or medium-sized enterprises with complex needs. The system grows with your business.
Customizable to Your Business
Easily tailor workflows, reports, forms, and processes to fit industry-specific or company-specific requirements without heavy IT dependency.Improved Customer Experience
Gives sales and support teams access to customer history, orders, and interactions—leading to faster, more personalized service.Better Inventory Control
Helps manage stock levels, reduce overstocking or shortages, and improve warehouse accuracy through automation and tracking.Enhanced Security and Compliance
Role-based access control, audit trails, and automatic updates help ensure that your data stays secure and compliant with industry standards.Faster Implementation and Updates
Compared to traditional ERP systems, Business Central offers quicker setup, easier updates, and lower total cost of ownership.Actionable Business Intelligence
Built-in analytics and Power BI integration help turn raw data into clear visual insights for smarter business decisions.
Microsoft Dynamics 365 Business Central Training Course-Frequently Asked Questions (FAQs)
Business Central is an all-in-one ERP solution by Microsoft designed for small and mid-sized businesses. It helps manage finance, sales, inventory, purchasing, projects, and more in one integrated system.
No. This course is designed for both technical and non-technical learners. A basic understanding of business processes (like finance or sales) is helpful, but not mandatory.
Finance professionals, accountants, ERP consultants, IT staff, supply chain managers, and business owners looking to implement or work with Business Central.
Yes. Graduates or students from commerce, IT, MBA, or related fields can start learning and build a strong career in ERP and business solutions.
Business Central Functional Consultant
ERP Support Specialist
Finance Executive (with ERP knowledge)
Inventory and Procurement Analyst
Project Accountant
Yes. The course includes practical sessions, real-time scenarios, and access to demo environments to help you practice and build confidence.
Yes. Most training programs offer completion certificates. You can also pursue official Microsoft certifications like MB-800: Microsoft Dynamics 365 Business Central Functional Consultant.
Absolutely. Business Central is cloud-based and the course can be taken fully online with instructor-led classes or self-paced modules.
Typically, the course takes 4 to 6 weeks, depending on the learning mode (part-time or full-time) and the depth of the topics covered.
Most training programs use the latest cloud version of Business Central, ensuring learners get updated with current features and UI.