SALESFORCE CRM CLOUD COMPUTING COURSE
Salesforce CRM Cloud Online Training is a comprehensive program designed to help learners master the world’s #1 customer relationship management platform. This course covers key features of Salesforce such as lead management, workflow automation, sales forecasting, and customer service. Learners will gain hands-on experience with Salesforce tools, including Sales Cloud, Service Cloud, and Lightning Experience. Ideal for beginners and professionals, this training prepares you for Salesforce certification and real-world CRM roles in sales, marketing, and support.
Salesforce Cloud Computing Course Overview
The Salesforce CRM Cloud Course Hyderabad provides a comprehensive introduction to Salesforce, the leading cloud-based Customer Relationship Management (CRM) platform. This course is tailored for both beginners and working professionals looking to build a strong foundation in managing customer data, automating workflows, and optimizing business operations through Salesforce’s suite of tools. Key areas of focus include Sales Cloud, Service Cloud, Marketing Cloud, and the Lightning Experience interface.
With real-time project experience and step-by-step guidance, learners will gain the ability to configure and customize Salesforce environments, create reports and dashboards, and manage user permissions and security. This training also prepares participants for Salesforce certifications such as Administrator and App Builder, making it ideal for roles in sales operations, CRM consulting, and business analysis.
What You Will Learn:
Overview of Salesforce CRM and its cloud offerings
Navigating the Salesforce interface and setup menu
Managing standard and custom objects, fields, and relationships
Automating business processes using Workflow, Process Builder, and Flow
Creating, customizing, and sharing reports and dashboards
Managing users, profiles, roles, and security settings
Data import, export, and data management best practices
Introduction to Salesforce Apex, Visualforce, and Lightning Components
Working with Sales Cloud and Service Cloud functionalities
Preparing for Salesforce Administrator and App Builder certification exams
Why Choose Salesforce CRM Cloud Course Hyderabad
Salesforce is the world’s #1 CRM platform, trusted by over 150,000 companies globally to manage sales, marketing, and customer service. With the growing demand for cloud-based CRM solutions, professionals with Salesforce expertise are in high demand across industries. Our Salesforce cloud computing course offers a flexible, in-depth learning path that equips you with the technical and practical skills needed to thrive in today’s competitive job market.
This training is ideal for beginners, working professionals, and aspiring Salesforce administrators or developers. Delivered entirely online, it allows you to learn at your own pace while working on real-time projects and preparing for globally recognized certifications.
✅ Key Reasons to Enroll:
Learn the most in-demand CRM platform with real-world applications
Master Salesforce tools like Sales Cloud, Service Cloud, and Lightning
Hands-on projects that simulate business scenarios
Certification-focused content to prepare for Salesforce Admin & App Builder
Industry-aligned curriculum with expert instructor support
High-paying career opportunities across sales, marketing, and tech domains
Salesforce cloud computing course – Course Modules
Understanding CRM and Salesforce ecosystem
Overview of Salesforce products: Sales Cloud, Service Cloud, etc.
Cloud computing basics: SaaS, PaaS, IaaS
Salesforce Editions and licensing
Navigating Salesforce UI and Setup
Standard objects and tabs overview
Home page customization
Use cases and real-world business examples
Company profile configuration
Fiscal year and business hours setup
Setting up currencies and locale
User interface settings and branding
Activating and deactivating users
Login and session security settings
Managing IP ranges and trusted networks
Overview of org limits and features
Understanding profiles, roles, and permission sets
Object-level vs field-level security
Org-wide defaults and sharing rules
Role hierarchy and record-level access
Manual sharing and sharing rules
Public groups and queues
Login history and user access tracking
Field history tracking and audit trail
Working with standard objects (Leads, Accounts, Contacts)
Creating custom objects and fields
Field types and data types in Salesforce
Relationships: Lookup vs Master-Detail
Creating formula fields and roll-up summaries
Validation rules and error messages
Record types and page layouts
Object limits and best practices
Data import using Data Import Wizard
Mass data operations with Data Loader
Exporting data and managing backups
Duplicate record prevention strategies
Managing picklists and dependencies
Creating and managing list views
Archiving and purging old data
Best practices for clean data
Introduction to automation tools: Workflow, Process Builder, Flow
Creating workflow rules with actions
Approval processes and use cases
Using Flow Builder for screen and record-triggered flows
Auto-launch flows and scheduled flows
Email templates and alerts
Process troubleshooting and debugging
Automation limits and considerations
Report types and creation
Tabular, summary, matrix, and joined reports
Filters, groupings, and sorting options
Custom summary formulas
Dashboard components and layout
Dynamic dashboards and scheduling
Report folders and sharing settings
Best practices for data visualization
Introduction to Lightning Experience
Comparing Classic vs Lightning interfaces
Customizing the Lightning App Builder
Lightning Record Pages and Components
Creating and editing Lightning apps
Mobile view customization
Dynamic forms and actions
Navigation and user productivity features
Lead management and lead conversion
Opportunity and pipeline management
Products, price books, and quotes
Campaigns and campaign influence
Forecasting and performance tracking
Sales Path and Kanban view
Activity management (tasks, events, email)
Reports specific to sales metrics
Case management and case assignment rules
Web-to-case and email-to-case configuration
Service console setup
Knowledge base creation and article management
Entitlements and service level agreements (SLAs)
Omni-channel support and routing
Macros and productivity tools
Reports and dashboards for customer service
Introduction to Salesforce development
Basics of Apex syntax and triggers
Understanding SOQL and SOSL queries
Writing and deploying simple triggers
Introduction to Visualforce pages
Custom controllers and extensions
Debug logs and error handling
Development best practices
Overview of Salesforce Administrator & App Builder exams
Certification objectives and structure
Sample questions and practice quizzes
Study plan and preparation tips
Resume-building and project portfolio
Job roles in the Salesforce ecosystem
Interview preparation and mock sessions
Career path guidance and next-level certifications
Salesforce cloud computing course Certification Overview
Salesforce Certification is a globally recognized credential that validates your expertise in the Salesforce ecosystem. Whether you’re starting a new career in CRM, advancing as a Salesforce Admin, or diving into development and architecture, these certifications help demonstrate your skills and improve your professional credibility.
Salesforce offers a range of certifications across different career paths — including Administrator, Developer, Consultant, Architect, Marketing, and Commerce tracks. Each certification focuses on real-world applications, platform knowledge, and hands-on skills required to succeed in today’s competitive tech landscape.
Frequently Asked Questions – Salesforce cloud computing course
Salesforce is the world’s leading CRM platform used for sales, service, marketing, and automation. Learning Salesforce opens doors to high-paying, in-demand tech careers.
Yes! This course starts with the basics and gradually progresses to advanced topics. No prior technical background is required
Not at all. The Administrator and App Builder tracks focus more on configuration and automation. Coding is introduced only in development modules.
Classes are 100% online and delivered via live instructor-led sessions. Recordings, notes, and assignments are provided after each class.
Yes. You’ll receive a course completion certificate. We also provide full support to help you pass official Salesforce certifications.
Salesforce skills are in high demand. You can work as an Admin, Developer, Consultant, or Analyst across multiple industries.
Yes. Our flexible scheduling, including weekend and evening batches, is perfect for working professionals.
Yes. The training includes hands-on exercises and real-time scenarios to help you apply what you learn in real business environments.