Servicenow Training Course in Hyderabad
Servicenow Training Course in Hyderabad is designed to help IT professionals, freshers, and working employees master the ServiceNow platform from the ground up. This course covers the core modules including ITSM, CMDB, Incident Management, Change Management, Service Catalog, and workflows. You’ll also get hands-on experience in scripting, UI policies, business rules, client/server scripts, and integration techniques. The Best Servicenow Institute training includes real-time use cases, live projects, and interview preparation. Whether you’re looking to become a ServiceNow Developer, Administrator, or Consultant, this course offers the right mix of theory and practical knowledge. With Hyderabad being a tech hub, many MNCs are actively hiring skilled ServiceNow professionals. By the end of this course, you’ll be equipped to configure, customize, and manage the ServiceNow platform confidently. Ideal for beginners and experienced IT professionals aiming to grow in the ITSM domain.
Course Objectives – Servicenow Training Course in Hyderabad
The Best Servicenow Institute is structured to help learners gain in-depth knowledge of the platform’s core functionalities and applications in the IT service management space. This course focuses on both theoretical concepts and practical implementation, allowing students to work confidently on real-world projects. From understanding ITSM modules to writing custom scripts and integrating third-party tools, this training prepares you to become a job-ready ServiceNow professional. Whether you’re aiming to become a developer, administrator, or consultant, this course builds a strong foundation that aligns with current industry needs.
Key Points:
Gain a complete understanding of the ServiceNow platform and its architecture.
Learn to implement core ITSM processes like Incident, Problem, and Change Management.
Build and customize workflows, forms, and service catalog items.
Develop client and server-side scripts using Glide API.
Manage CMDB and asset relationships within the platform.
Understand ServiceNow security, roles, and access control.
Learn integration techniques using REST and SOAP APIs.
Prepare for the ServiceNow System Administrator certification exam.
Benefits of Servicenow Training Course in Hyderabad
Enrolling in Best Servicenow Institute ServiceNow Training in Hyderabad offers significant advantages for both beginners and working professionals. As Hyderabad continues to grow as an IT and services hub, the demand for ServiceNow experts is rising steadily. This course equips you with the technical skills and hands-on experience required to work confidently in live ServiceNow environments. It also prepares you for globally recognized certifications, increasing your chances of landing high-paying roles. Whether you’re looking to switch careers or advance in your current role, this training can open doors in top MNCs and IT service companies.
Key Benefits:
High-demand skills for one of the fastest-growing ITSM platforms.
Opportunities to work with top employers and global clients.
Real-time project exposure for better hands-on experience.
Prepares you for ServiceNow CSA (Certified System Administrator) certification.
Better job security and career advancement opportunities.
Ideal for both freshers and experienced professionals.
Learn from industry experts with real-world implementation knowledge.
Flexible learning modes – online, classroom, or weekend batches.
Servicenow Training Course in Hyderabad Course Curriculum
Overview of ServiceNow and its architecture
Understanding cloud-based ITSM platforms
Introduction to key modules: ITSM, CMDB, Catalog
Navigating the ServiceNow interface
Understanding roles and permissions
Application scope and global scope
Exploring ServiceNow instance types
Real-world use cases and platform benefits
Creating users, roles, and groups
Managing applications and modules
Understanding tables and record structures
Configuring forms, views, and layouts
Dictionary and field-level customizations
UI policies and data policies
Setting up access controls (ACLs)
Personalizing dashboards and homepages
Introduction to ITIL and ITSM processes
Creating and managing incidents
Setting up SLAs for tickets
Handling problems and root cause analysis
Implementing change requests
Managing approvals and workflows
CAB meetings and change calendar
Generating ITSM reports and KPIs
Understanding CMDB structure and importance
Defining Configuration Items (CIs)
Creating relationships between CIs
Using the CI Class Manager
Auto-discovery and data import
CMDB health and audit compliance
CI lifecycle management
Mapping services with CI relationships
Introduction to Service Catalog items
Creating record producers and order guides
Designing catalog workflows
Scripted catalog items
Approval and fulfillment processes
Service Portal customization basics
Managing requests and request items (RITMs)
Catalog scripting and variable sets
Introduction to Glide API
Writing Business Rules and Script Includes
Working with Client Scripts and UI Policies
Script Actions and Flow Designer triggers
Debugging and script logs
Scripting in Catalog Items
Advanced scripting examples
Best practices for performance
Overview of ServiceNow integrations
REST and SOAP web services
Outbound and inbound API calls
Using IntegrationHub and Spokes
Working with MID Server
Import Sets and Transform Maps
Integration use cases (Jira, AD, Email)
Securing API endpoints and tokens
Creating reports and data visualizations
Building interactive dashboards
Scheduling and exporting reports
Creating indicators and widgets
Real-time analytics and Performance Analytics
Exam guide for CSA (Certified System Administrator)
Practice test and mock interviews
Final project and resume-building guidance
Job Roles After Servicenow Training Course in Hyderabad
Servicenow Training Course in Hyderabad opens the door to several high-growth job opportunities in IT service management, automation, and platform development. The skills you gain can be applied across industries like IT services, healthcare, banking, manufacturing, and more. Below are some of the top roles you can pursue after completing this training:
ServiceNow Developer
– Build custom applications, workflows, and integrations using the ServiceNow platform.ServiceNow Administrator
– Manage platform configurations, user roles, permissions, and perform instance maintenance.ServiceNow Technical Consultant
– Work with clients to implement technical solutions tailored to their business processes.ITSM Engineer
– Configure and support ITSM processes like incident, change, and problem management.ServiceNow Business Analyst
– Analyze business needs and translate them into ServiceNow system requirements.ServiceNow Architect
– Design scalable ServiceNow solutions and lead implementation teams (senior-level role).Service Catalog Developer
– Create and manage service catalog items, record producers, and request workflows.Integration Specialist – ServiceNow
– Build and maintain integrations between ServiceNow and third-party systems via REST/SOAP APIs.
Servicenow Training Course in Hyderabad -Frequently Asked Questions (FAQs)
1. Who can take this ServiceNow course?
This course is ideal for freshers, IT professionals, system administrators, and anyone interested in learning ITSM and automation using ServiceNow.
2. Do I need any technical background to join this training?
Basic knowledge of IT or programming is helpful but not mandatory. The course starts with fundamentals and progresses gradually.
3. Is this training suitable for freshers?
Yes, many freshers take this course to start a career in the ITSM domain. Practical training makes it beginner-friendly.
4. What modules are covered in the training?
You’ll learn ITSM, CMDB, Service Catalog, Scripting (client/server), Integrations, Workflows, Reporting, and more.
5. Will I get hands-on experience?
Absolutely. The course includes real-time projects, assignments, and access to a live ServiceNow instance for practice.
6. Can I attend this course online?
Yes. Both classroom and online training options are available, including weekend and evening batches.
7. Will this training help me get certified?
Yes. The course is aligned with the ServiceNow CSA (Certified System Administrator) exam and includes prep material.
8. Are there any job opportunities after this course?
Yes. Hyderabad has a growing demand for ServiceNow professionals across various domains like IT, healthcare, and finance.
9. What roles can I apply for after completing the course?
You can apply for roles like ServiceNow Developer, Administrator, ITSM Consultant, or Integration Specialist.
10. Is placement support available?
Most institutes offer placement assistance, resume building, and interview preparation. Make sure to confirm with your provider.